Privacy Policy

Who we are

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Privacy Policy

North Valley Water Solutions

Effective Date: [Insert Date]

North Valley Water Solutions (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our Application-to-Person (A2P) messaging services.

Information We Collect

We may collect the following information when you interact with us or opt in to our SMS messaging services:

• Name
• Phone number
• Email address (if provided)
• Service-related information (e.g., appointment details, billing notices, account updates)

How We Use Your Information

We use the information we collect to:

• Send you service updates, reminders, and important notifications via SMS or email
• Respond to your inquiries and provide customer support
• Improve our services and communication with you

Messaging Terms

By providing your mobile number and opting in, you agree to receive SMS messages from North Valley Water Solutions. Message frequency may vary.

• You may opt out at any time by replying STOP.
• For help, reply HELP or contact us directly at [insert contact email/phone].
• Standard message and data rates may apply.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only as required by law or with trusted service providers who help us deliver our messaging and services.

Data Security

We implement reasonable safeguards to protect your information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure.

Your Rights

You have the right to:

• Opt out of SMS communications at any time
• Request access to or deletion of your personal information
• Contact us with any privacy concerns

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

North Valley Water Solutions